As you probably know, many clocks have beautiful glass meant to protect the dial, keep dust out of the movement, and keep curious fingers away from pendulums. If your glass should be broken, it creates a great hazard to anyone that may come in contact with it; so please, safety first! Once you have meticulously […]
Lead Times Update November 2022
We now use a waitlist to manage customer project scheduling and do not wish for you to send your clock to us without first being on the waitlist and having the project scheduled. Please contact us for more information. More information on this can be found here. We are still at about an 8-9 month […]
Update on Rush Projects
SPECIAL ANNOUNCEMENT: As of January 2021, we are no longer accepting rush projects. As of January 2022, as a result of the Marshall Fire experience, we are now using a wait list to hold your lead time. Please contact us for more information. If you are a warranty customer, then we will of course honor any […]
Price Increase on Parts
We need to announce a price increase on some of our SWCC replacement parts. We have been hit with a huge increase by our suppliers. We are trying to spread this as best possible, but unfortunately some component prices will see an increase. Examples are the SWCC lugs, SWCC spring contacts, and nickel silver brush […]
Vintage Clocks and Radium Risks
Folks sometimes write us to ask about the risks of owning a clock with a luminous dial. We recently received an inquiry and decided to post the response here for general discussion. Many folks might not realize that early vintage clock dials were painted with radioluminescent paint, which is a mixture of fluorescent salts (these […]
Ken’s Clock Clinic and COVID-19
While some of us might disagree, Ken’s Clock Clinic is not technically considered an essential business. Nonetheless, we are striving to keep our business up and operational. However, in compliance with local governing bodies, we cannot bring in help which is sometimes desperately needed during this time. The consequence of this is, in a word, […]
Very Happy Customers
We often say we are as much in the memories and heirloom business as we are in the clock restoration business. And strangely, for the number of wonderful letters of appreciation we receive, we don’t normally share them in our blogs. But this one was so well written that we had to post it here […]
Orders and Shipping!
When will I receive my product? When you place an order with us, this is bound to be the first question you ask. Today, folks are accustomed to large online mass-market entities with 75 nationwide 500,000 sq. ft. fulfillment centers that offer same-day overnight shipping. We wish that specialized self-winding clocks were a mass market […]
My newly restored SWCC hesitates sometimes when it winds!
Why is this happening? The movement was just restored! Do the contacts need cleaning already? Every SWCC owner asks that question eventually. It turns out that it is normal. Consider the sequence that occurs at winding: 1. Cam lifts hourly contact and just touches mating finger contact 2. Vibration from motor causes cam to back […]
The Model 1900WG-4.5V for NSWCC is here!
Are you the owner of a National Self-Winding Clock, but struggle with it because of intermittent contact problems? Your solution to the problem has arrived! The Model 1900WG-4.5V is specifically designed to drive the collectible and very unique National Self-Winding Clock Company (of Champaign, Illinois) movements. Most NSWCC movements have intermittent problems with contacts by […]