As of February 15, 2022, we will be implementing a price increase on many products such as batteries, synchronizers, winders, dials and parts. We have not adjusted pricing on these products in 10 years. Due to supplier increases resulting from well-known supply chain issues, this is unavoidable.

We want to apologize for the temporary outage late February 12 and early morning February 13, 2022. The site experienced an unexpected outage that was quickly rectified once it was discovered. Also, the pricing format issues have been resolved. If you are still seeing issues, try clearing your browsing data; that should get you the […]

As you probably know, many clocks have beautiful glass meant to protect the dial, keep dust out of the movement, and keep curious fingers away from pendulums. If your glass should be broken, it creates a great hazard to anyone that may come in contact with it; so please, safety first! Once you have meticulously […]

We now use a waitlist to manage customer project scheduling and do not wish for you to send your clock to us without first being on the waitlist and having the project scheduled. Please contact us for more information. More information on this can be found here. We are still at about an 8-9 month […]

SPECIAL ANNOUNCEMENT: As of January 2021, we are no longer accepting rush projects. As of January 2022, as a result of the Marshall Fire experience, we are now using a wait list to hold your lead time. Please contact us for more information. If you are a warranty customer, then we will of course honor any […]

We need to announce a price increase on some of our SWCC replacement parts. We have been hit with a huge increase by our suppliers. We are trying to spread this as best possible, but unfortunately some component prices will see an increase. Examples are the SWCC lugs, SWCC spring contacts, and nickel silver brush […]

Folks sometimes write us to ask about the risks of owning a clock with a luminous dial. We recently received an inquiry and decided to post the response here for general discussion. Many folks might not realize that early vintage clock dials were painted with radioluminescent paint, which is a mixture of fluorescent salts (these […]

While some of us might disagree, Ken’s Clock Clinic is not technically considered an essential business. Nonetheless, we are striving to keep our business up and operational. However, in compliance with local governing bodies, we cannot bring in help which is sometimes desperately needed during this time. The consequence of this is, in a word, […]

We often say we are as much in the memories and heirloom business as we are in the clock restoration business.  And strangely, for the number of wonderful letters of appreciation we receive, we don’t normally share them in our blogs.  But this one was so well written that we had to post it here […]

When will I receive my product? When you place an order with us, this is bound to be the first question you ask.  Today, folks are accustomed to large online mass-market entities with 75 nationwide 500,000 sq. ft. fulfillment centers that offer same-day overnight shipping.  We wish that specialized self-winding clocks were a mass market […]